Privacy Policy

Effective Date: September 6, 2024

At Airshore.ai, we prioritize your privacy and are committed to protecting your personal information. This Privacy Policy outlines how i4software ("we," "our," or "us") collects, uses, shares, and safeguards your data when you interact with Airshore.ai and associated services.

1. Introduction

This Privacy Policy governs the use of personal data collected by Airshore.ai through our services, including phone and SMS functionalities, our website, and any associated software applications. By using our services, you agree to the collection, storage, and use of your information as described in this policy.

2. Scope

This Privacy Policy applies to users worldwide. If you reside in the European Economic Area (EEA), the United Kingdom (UK), or California, you have additional rights under GDPR and CCPA, which we adhere to in this policy.

3. Information We Collect

We collect several types of information to provide and improve our services:

3.1. Personal Information

When you sign up for our services or interact with Airshore.ai , we may collect personal information such as:

  • Name
  • Email address
  • Phone number
  • Payment information (for subscriptions)
  • Call and SMS content (for transcription and training purposes)
  • Interaction history (including how you use our AI services)

3.2. Automatically Collected Information

We also collect data automatically when you use our services, including:

  • IP address
  • Device type and operating system
  • Browser type
  • Interaction data (e.g., how you navigate our site and interact with the AI assistant)

3.3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information and improve user experience. Airshore.ai is GDPR and CCPA compliant, meaning we offer you the ability to accept or reject cookies when you visit our site. This includes cookies used for:

  • Session management
  • Analytics
  • Personalization of AI interactions

You can manage your cookie preferences through your browser settings.

4. How We Use Your Information

We use your information to:

  • Provide and personalize our AI services
  • Record, transcribe, and analyze phone calls and SMS interactions for service enhancement and AI model training
  • Communicate with you (e.g., for customer support, subscription billing, and service updates)
  • Improve the functionality and user experience of Airshore.ai
  • Comply with legal obligations, including data protection laws

5. Data Sharing and Disclosure

We do not sell your personal information. However, we may share your data under the following circumstances:

  • Service Providers: We may share your data with third-party service providers who help us operate our platform, such as payment processors and cloud storage providers.
  • Legal Compliance: We may disclose your information to comply with applicable laws, regulations, legal processes, or governmental requests.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

6. Your Rights

You have rights over your personal information, depending on your location:

6.1. GDPR (EU and UK residents)

You have the right to:

  • Access your personal data
  • Correct or update inaccurate data
  • Request deletion of your data
  • Restrict or object to processing
  • Data portability (transfer of your data to another entity)

You can exercise these rights by contacting us at privacy@Airshore.ai.

6.2. CCPA (California residents)

Under the California Consumer Privacy Act (CCPA), California residents have the right to:

  • Know what personal information we collect
  • Request deletion of your data
  • Opt out of the sale of personal data (we do not sell your data)

You can submit a request by emailing privacy@Airshore.ai.

7. Data Security and Retention

We employ appropriate technical and organizational security measures to protect your data from unauthorized access, loss, or misuse. While we strive to secure your data, no system is completely infallible. We retain your data as long as necessary to fulfill the purposes outlined in this policy, including for legal and business obligations.

8. International Data Transfers

Your data may be transferred to and processed in countries other than your country of residence, including the United States. We ensure that any data transfers comply with applicable laws by using appropriate safeguards, such as contractual clauses approved by data protection authorities.

9. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we discover that we have inadvertently collected such information, we will take steps to delete it.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any significant changes, and your continued use of Airshore.ai following these updates constitutes acceptance of the revised policy.

11. Contact Us

For any questions or concerns about this Privacy Policy or your personal data, please contact us at:

Email: privacy@Airshore.ai

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